Sports / Live
Your account data, transaction records, and usage activity are handled under this policy. We collect only what we need to operate your account, process payments through OVO, ShopeePay, and Bank Transfer, and keep your session running across devices.
When you open an account with us, we collect the details you provide at registration — name, contact information, and the payment method you choose to connect, whether that is OVO, ShopeePay, or Bank Transfer. We also record activity tied to your session: pages visited, games opened, and wallet transactions. This data is used to operate your account, resolve disputes, and improve the experience inside the lobby. We do not sell your personal data to third parties. Where we share information with service providers — for example, payment processors handling your OVO or ShopeePay transfers — those providers are bound by data handling agreements and may only use your data for the purpose we engaged them. Retention periods vary by data type: session logs are held for a shorter window, while account and transaction records are kept for as long as your account is active and for a period afterward as required by applicable rules. Access to this data is restricted to staff and systems with a clear operational need. We apply encryption in transit and at rest across account and payment data. If your situation changes — region, payment method, or account status — the policy terms that apply depend on local law and eligible access regions.
This policy applies to data we collect directly through petta777 and any authenticated session tied to your account. Four areas define its edges.
Data you enter at login, registration, and during account verification falls fully within this policy. We control how it is stored, who can view it, and how long we keep it.
Payment activity processed through OVO, ShopeePay, or Bank Transfer is covered here as far as our records go. The payment provider's own data terms apply to data on their side of the transaction.
Your browsing activity within the lobby — which game rooms you open, how long you stay in a session — is logged and governed by this policy. It is used only for account operations and product improvement.
Links or embedded tools that take you outside petta777 — including payment apps and external verification services — are governed by their own privacy terms, not ours. We do not control data handled outside our platform.
You have concrete options for how your data is handled. These are not abstract entitlements — each one maps to a specific step you can take today. Log in to review the personal details we hold on your account. If something is wrong, the account settings page shows the fields you can correct directly. For changes we cannot process through self-service — such as updating identity documents or requesting a full record of data we hold — the support channel is the right path. We will confirm receipt and work through the request with you. If you want to close your account and understand what happens to your data afterward, contact support before you proceed; the retention terms that apply depend on your account history and applicable local rules. Where access depends on local law and eligible regions, we will explain what applies to your situation.
Log in and open the account section to see the personal details and transaction history we hold. What you see there reflects our current record for your account.
Profile fields — contact details, preferred payment method — can be updated directly in account settings. Follow the instructions shown on that page.
For questions about what we hold, how long we keep it, or what we share, contact our support team. We will confirm the request and respond through the same channel.
If you want to close your account, reach support before taking action. We will walk you through the steps and explain the data retention terms that apply after closure.
For any question about your data, account access, or this policy, the paths below connect you to the right place. State your registered contact detail when you write so we can locate your record quickly.
Open the chat icon from any page on petta777. Available for account and privacy questions during operating hours.
Write to us at the support address shown in your account dashboard after login. Include your registered email or username in the message.
The current state of your account settings, payment connections, and data preferences is shown in your account dashboard after login.
Security and data discipline are built into how the account system operates, not bolted on afterward. Here is what we do across the four areas that matter most to your privacy.
Account credentials, personal details, and payment records tied to OVO, ShopeePay, or Bank Transfer are encrypted in transit and at rest. Access is restricted to systems and staff with a documented operational need, and access logs are maintained.
We use cookies to keep your session active and to understand how the lobby is used. You can review cookie preferences in your browser settings. Disabling certain cookies may affect how account features function during your session.
Session logs are held for a short operational window. Account and transaction records are kept for as long as your account is active and for a defined period afterward. The exact period depends on applicable local rules in your eligible region.
When this policy changes in a material way, we will notify you through the contact method on your account. The current version is always available at petta777/privacy-policy/. Continued use of your account after a notified change constitutes acceptance of the updated terms.
Real questions about how your data is handled, answered directly.
We collect the details you enter at registration: name, contact information, and your chosen payment method — OVO, ShopeePay, or Bank Transfer. We also log session and transaction activity tied to your account. We do not collect more than what is needed to operate your account.
We share data only with service providers that help us operate your account — for example, payment processors handling OVO or ShopeePay transfers. Those providers are contractually bound to use your data only for the purpose we engaged them. We do not sell personal data.
Log in and open the account section. Your personal details and transaction history are shown there. For a broader record of what we hold, contact support through the chat or email path listed on this page and we will respond through the same channel.
Yes. Profile details and your connected payment method can be updated in account settings — follow the fields and instructions shown there. For changes that require identity verification, contact support directly and we will walk through the steps with you.
Transaction and account records are retained for a defined period after closure, as required by applicable local rules in your eligible region. Contact support before closing your account if you want to understand the specific retention terms that apply to your situation.
Reach us through live chat on petta777 or via the support email address shown in your account dashboard after login. State your registered contact detail so we can locate your record. We confirm receipt and aim to respond through the same channel you used.